- Processing & Shipping
- Return, Exchange & Cancellation
|Replacement Period||Within 12 months|
|What's included||A pair of contact lens + a lens case|
We take 2-3 business days to process before shipping. Shipping takes about 3-5 business days to reach.
For Singapore, it is estimated to reach in 5-10 business days.
- Request made within 1 calendar day after order was placed - FULL refund.
- Request made before shipped - 90% refund + shipping
- Request made after shipped - Please see Return policy below
- Exchange is applicable when you received defective items, and we will send you replacement.
- For order after shipped, items can be returned at buyer's cost and 90% refund will be granted, exclude shipping. Returned item must be in original/ unused/ unopened/ sealed condition.
- Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered.
- We advise you to email us to find out more about the product if you are unsure or do intensive research before ordering.