- Processing & Shipping
- Return, Exchange & Cancellation
|Replacement Period||Monthly Disposable|
|What's included||1 box consists of 3 pieces of silicone hydrogel contact lenses + a lens case|
|Remarks||Each box contains 3 pieces of lenses of the same prescription. Please order 2nd box if you have a different prescription for your right and left eyes.|
TOTAL30® contacts are the first and only water gradient lens that can be replaced monthly. They feature a new biomimetic CELLIGENT™ Technology that combines a biomimetic surface and a unique lens chemistry to help resist bacteria and lipid deposits. The TOTAL30® contact lens surface mimics the softness of the human cornea, but is still durable enough to last for 30 days of wear.
We take 2-3 business days to process before shipping. Shipping takes about 3-5 business days to reach.
For Singapore, it is estimated to reach in 5-10 business days.
- Request made within 1 calendar day after order was placed - FULL refund.
- Request made before shipped - 90% refund + shipping
- Request made after shipped - Please see Return policy below
- Exchange is applicable when you received defective items, and we will send you replacement.
- For order after shipped, items can be returned at buyer's cost and 90% refund will be granted, exclude shipping. Returned item must be in original/ unused/ unopened/ sealed condition.
- Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered.
- We advise you to email us to find out more about the product if you are unsure or do intensive research before ordering.